2 Jobs in Portage, MI
MyKelly is Hiring a Desktop support Near Portage, MI
Job Title : Technical Customer Support Specialist
Pay rate : $32 per hour.
Duration : 8 months
W2 contract only (No C2C)
Location- Portage, MI, 49002
- Answers phone calls / emails and provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports issues in Salesforce.
- May be involved in customer training. Provides support to customer / users where the product is highly technical or sophisticated in nature.
- This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision.
- Roles typically require an extensive amount of practical knowledge gained through experience. Job requires an understanding and application of procedures and concepts of own discipline.
- The job requires the ability to make judgements based on practice and previous experience. May include hands on troubleshooting and training at local depot.
9341720
Last updated : 2024-05-12
Job Summary
Full Time
05/13/2024
07/18/2024
The job skills required for Desktop support include Troubleshooting, Technical Support, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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